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Resource West

Privacy Policy

Last Updated: October 16, 2026

1. Introduction

At ResourceWest, we respect your privacy and are committed to protecting the personal information you share with us. As a nonprofit organization dedicated to supporting individuals and families in the West Metro community, we recognize the importance of maintaining your trust and safeguarding your information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, make a donation, volunteer, subscribe to our newsletter, or participate in our programs and services.

2. Information We Collect

Depending on how you interact with ResourceWest, we may collect the following information:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details.

  • Program Information: Information you voluntarily provide when requesting assistance or participating in our community programs.

  • Donation Information: Donation amounts, transaction details, and information necessary to process contributions.

  • Volunteer Information: Contact information, interests, availability, and other details submitted through volunteer applications.

  • Website Usage Information: Browser type, device information, IP address, and website activity collected through cookies or analytics technologies, where used.

We collect information only when reasonably necessary for our organizational activities and services.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests for assistance.

  • Provide and coordinate community programs and services.

  • Process donations and provide acknowledgments.

  • Manage volunteer applications and opportunities.

  • Share newsletters, program updates, and upcoming events when you have subscribed.

  • Improve website functionality and user experience.

  • Maintain organizational records and meet applicable legal obligations.

4. Information Sharing and Disclosure

ResourceWest respects the confidentiality of your personal information.

We may share information with trusted service providers that assist with website operations, donation processing, communications, or program administration, subject to appropriate safeguards.

We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, and security of individuals and our organization.

We do not sell personal information to third parties for their independent marketing purposes.

5. Donations and Payment Security

When you make a donation through our website, payment information may be processed by a third-party payment provider.

Payment processors operate under their own privacy and security policies. We encourage donors to review those policies before submitting payment information.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential functionality, understand visitor interactions, and improve website performance.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Where required by applicable law, we will obtain consent before using non-essential cookies.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate records, comply with legal obligations, or resolve disputes.

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to personal information we maintain about you.

  • Request corrections to inaccurate information.

  • Request deletion of your information, subject to legal and operational requirements.

  • Withdraw consent for certain uses of your information.

  • Unsubscribe from newsletters and promotional communications.

To submit a privacy-related request, please contact ResourceWest using the information below.

10. Third-Party Websites

Our website may contain links to external websites, community partners, donation platforms, and other resources.

ResourceWest is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of external websites before sharing personal information.

11. Children’s Privacy

ResourceWest provides programs and resources that support children and families.

We recognize the importance of protecting children’s personal information and take appropriate steps to safeguard information collected in connection with our programs.

Where required by applicable law, we obtain consent from a parent or legal guardian before collecting or processing children’s personal information.

12. Changes to This Privacy Policy

ResourceWest may update this Privacy Policy periodically to reflect changes in our services, website practices, or applicable legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us.

ResourceWest

Website: https://resourcewest.org/

Phone: (952) 933-3860

Address: 13231 Minnetonka Dr, Minnetonka, MN 55305

We appreciate your trust and remain committed to respecting your privacy while supporting individuals and families throughout our community.