Frequently Asked Questions
Answers to common questions about getting support from ResourceWest.
Do I need to know which program I need before contacting ResourceWest?
No. Tell us what is happening and our team can help you determine where to start.
Does ResourceWest charge for services?
No. ResourceWest services are provided at no cost.
Where does ResourceWest provide services?
ResourceWest primarily serves Hopkins, Minnetonka, Excelsior, Shorewood, Deephaven, Greenwood, and Woodland. Some programs also serve families based on enrollment in the Hopkins or Minnetonka school districts.
Does every program have the same eligibility requirements?
No. Eligibility varies by program. Program pages include current eligibility information, and our staff can help you determine what may be available.
Is financial assistance guaranteed?
No. Assistance depends on eligibility, the type of need, program guidelines, and available funding.
Does ResourceWest help with rent or utility payments?
ResourceWest does not provide direct financial assistance for rent or utility payments. Our team may be able to connect you with other organizations that provide housing or utility support.
Can you help if ResourceWest doesn’t provide the service I need?
Often, yes. Resource navigation is an important part of our work, and staff may be able to connect you with another organization or community resource.
Is language support available?
Yes. ResourceWest has staff who speak English, Spanish, and Somali and can access additional language support when needed.